- OUR DETAILS
- YOUR DETAILS AND YOUR VISITS TO OUR WEBSITE
- USE OF OUR WEBSITE
- SERVICE AREA
- CONCLUSION OF THE CONTRACT
- AVAILABILITY OF SERVICES
- REFUSAL OF AN ORDER
- MODIFICATIONS TO CONTRACT TERMS
- TERMINATION OF SERVICE FROM MPT
- PRICE AND PAYMENT
- SERVICE PURCHASES AS A GUEST
- CUSTOMER'S RIGHT OF WITHDRAWAL
- INTELLECTUAL PROPERTY
- VIRUSES, HACKERS AND OTHER TYPES OF COMPUTER CRIME
- LINKS FROM OUR WEBSITE
- WRITTEN NOTICES
- TRANSFER OF RIGHTS AND OBLIGATIONS
- EVENTS BEYOND OUR CONTROL
- SEVERABILITY OF THE PROVISIONS
- OUR RIGHT TO CHANGE THE TERMS
- LAW AND JURISDICTION
2. OUR DETAILS
Sales of services through the Excursions24.com website (www.excursion24.com) are made through a Turkish company, MP Turkey Turizm ANONİM SİRKETİ ("MPT"), having its registered office at Nur-i Ziya Sk. No:7 Beyoglu, 34433, Istanbul; It is registered at the Istanbul Registration Court under registration number 492559 and at the Tax Office under number Haliç Kurumlar VD 623 038 26 18. You can reach our customer service on the toll-free number +90 242 444 51 56 Excursions24 is a web-based sales platform that offers products and services over the Internet. On the platform, users have an opportunity to find and book tourist trips and activities around the world. The products and services are provided via Excursions24.com. The property of this website belongs exclusively to MPT, which is a subsidiary of Meeting Point International GmbH This website contains copyrighted material, brands, trademarks and other proprietary information including text, software, photos, videos and graphics or future videos, graphics and music (hereinafter "Content"). The content of this website is subject to copyright, data protection and other intellectual property rights MPT and/or its licensors and/or authorized contributors, if any, own copyright in the selection, coordination, arrangement and enhancement of the content of the Site. You may not modify, publish, transmit, participate in the transmission or sale of, reproduce, create derivative works from, distribute, perform, display or otherwise exploit the Content, in whole or in part. The content of the website may be downloaded and is only available to the user for personal use. Distribution, transmission or publication of any material or content from this website is strictly prohibited without our express written consent. You agree that by downloading any copyrighted material from the Website, you do not acquire any ownership rights. This website contains advertising or hyperlinks to other websites maintained by other people. Using any such electronic link will result in you leaving the Website. MPT assumes no responsibility and offers no guarantee, warranty or explanation in relation to the linked websites. MPT is not responsible for the privacy policies on those websites. Questions about external links should be directed to the website administrator or the webmaster of the respective site.
3. YOUR DETAILS AND YOUR VISITS TO OUR WEBSITE
It is necessary to provide your personal information in order to continue purchasing the requested service(s). The information or personal data that you provide to us will be processed in accordance with data protection regulations. By using our website, you declare your consent to the processing of this information and details; In addition, you represent that all of the information or details you have provided to us are true and correct If you expressly declare your interest, MPT will inform you about the new service(s), catalogues, campaigns and special offers by post, email and/or SMS
4. USE OF OUR WEBSITE
By using our website and/or with each order, you do the following: 1. Only use the website for legitimate inquiries or orders. 2. Not to place speculative, false or fraudulent orders. If we believe that such an order has been placed, we shall be entitled to cancel the order and inform the relevant authorities 3. Provide us with a correct and accurate email, postal address and/or other contact information and confirm that we can use this information to contact you. If you don't give us all the information we need, we may not be able to complete your order. By placing an order through our website, you confirm that you have legal capacity
5. SERVICE AREA
Services offered through this website are available all over the world.
6. CONCLUSION OF THE CONTRACT
To place an order you must follow the online purchasing procedure, fill in all the required parts and click " Approve Payout " click. When you have done so, you will receive an email acknowledgment of receipt of your order (the "Order Confirmation"). You will receive another email confirmation in a few seconds that the order is accepted (the "Confirmation of Acceptance"). The contract is not legally concluded until the declaration of acceptance is sent to you
7. AVAILABILITY OF SERVICES
All orders for Services are subject to your availability and in the event of delivery difficulties or if the Services are no longer available, we reserve the right in this regard to provide you with information on substitute Services of the same quality that could be ordered. If you do not want to order replacement services, we will then refund you the price you have already paid
8. REFUSAL OF AN ORDER
We reserve the right to remove any service from this website or edit any material or content on this website at any time. Although we always try to process the orders we receive, there may be special exceptional circumstances that require us to refuse to process or accept an order after we have received it or sent you an acknowledgment of receipt; we reserve the right to do so at any time in our sole discretion. We will have no liability to you or any third party for the removal of any service from this website, the removal or editing of any material or content on this website, or our refusal to accept or process an order after we have received it or sent you an acknowledgment of receipt .
9. CHANGES TO CONTRACT TERMS
In the event of significant changes made by MPT, for reasons beyond the control of the customer, to the substantive provisions of the contract concluded with the customer (according to Article 10 of the Regulations on Package Travel Contracts published in Official Gazette No. 29236), MPT shall notify the client as soon as possible give notice of these circumstances in writing or by e-mail. After receiving this message, the customer is entitled to either accept this change or to request the following -Replacement of the purchased service with another service of the same value offered by MPT -Replacement of the purchased service with another service of lower quality offered by MPT, on condition that the difference in these services is reimbursed by MPT. -Withdrawing from the contract and requesting all payments for the purchase of services
10. TERMINATION OF SERVICE FROM MPT:
If MPT cancels the service purchased by the customer and this cancellation is due to a circumstance that cannot be attributed to the customer, the customer is entitled to request the alternatives mentioned under Article 9 from MPT MPT is also entitled to cancel the purchased service without compensation (other than reimbursement of fees from the customer) if the minimum requirement is not met. On the condition that the purchased service falls within the scope of package travel under Article 51 of the Consumer Protection Act No. 6502, MPT will inform you at least 20 (twenty) days before termination. If services provided by MPT fall under the definition of 'Other Tourist Services' as defined in Article 4-(1) sub-point b) of the Package Travel Contract Regulations published in the Official Gazette of January 14, 2015, MPT is entitled to terminate your purchased Services at any time for any of the reasons set out in this section, without any refund; The 20 (twenty) days prior to cancellation mentioned here are required by law only in the case of cancellation of package tours. In such circumstances, the Customer's right to exercise the aforementioned rights under Article 9 is reserved. MPT shall notify Customers at least 20 (twenty) days prior to such termination. In addition, MPT shall not be liable for non-performance of the contract (partial or total) for the following reasons: - Customer negligence - Unexpected and unavoidable actions of a third party not involved in the course of the performance of this contract - Force majeure including adverse weather conditions - Circumstance that cannot be avoided by MPT or its agent or the third party despite all due care
11. PRICE AND PAYMENT
The price of any Services will be set out on our website from time to time. We try to ensure that all prices on the website are correct, however errors can occur. If we discover an error in the price of the service(s) you have ordered, we will inform you as soon as possible and give you the option of renewing the order at the correct price or canceling it. If we are unable to contact you, the order will be considered cancelled; If you have already paid for the Services, you will receive a full refund. We are under no obligation to provide any Service(s) at the incorrect (lower) price (even after we have sent you a confirmation of acceptance) where the price is manifestly and unmistakably incorrect and you can reasonably be expected to accept it as identify false pricing. The prices on the website include VAT; Prices can be changed at any time, but such changes will not affect those of your orders for which we have already sent you an order confirmation. Therefore (other than the above cases) we will not make any price adjustments to existing orders that have already been confirmed with a Confirmation of Acceptance, except in the circumstances described in Article 9 of the Package Travel Contract Regulations. According to this article, MPT is entitled to adjust the purchase price with a written notice or e-mail to customers no later than 20 days before the date of performance of the service. Such price adjustment may not exceed 5% of the total service fee; such a change results from one of the following circumstances: -Exchange rate fluctuations (for foreign currency service fees only) -unexpected increases in the price of fuel -Price increases related to legal obligations such as taxes, fees, airport charges, etc. Once you have finished shopping, all the items you wish to purchase will be added to your basket; You must also make a payment in the closing process. In order to do this, you must follow the steps of the purchase process, completion and verification of the requested information at each step. In addition, you can change order details throughout the checkout process before payment After completing the order and before confirming the payment, the essential characteristics of the service purchased, the total amount including shipping costs and taxes, and the other legal information will be communicated to the customer in accordance with the applicable legislation. Payments can be made by credit card (MasterCard, Visa and American Express). To minimize the risk of unauthorized access to this information, your credit card information is encrypted. Once we receive your order, we ask that you perform a pre-authorization check on your card to ensure sufficient funds are available.
An invoice will be issued and submitted to the Customer within seven (7) days of the provision of the Service
13. SERVICE PURCHASES AS A GUEST
The shopping functionality from a guest is also available on the website. With this type of order, only data that is essential to process your order will be requested from you. After completing the purchase process, you will have an opportunity to register as a user or you can continue as an unregistered user.
According to applicable rules and regulations, all purchases made through this website are subject to Value Added Tax (VAT).
15. CUSTOMER'S RIGHT OF WITHDRAWAL
If there are no cancellation conditions on the respective page of the booked service, we will charge the following cancellation fees You have the right to cancel the contract with a full refund no later than 48 (forty-eight) hours before the start of the service. If you cancel the contract within 48 (forty-eight) hours and 24 (twenty-four) hours before the date of the purchased service(s)/tour, you will only get 50% of the total price paid. If the contract is terminated within the last 24 hours before the start of the service, you are not entitled to a partial refund of the purchase price. However, if the customer terminates the contract for health reasons or unforeseeable and unavoidable circumstances, full reimbursement will be made provided that this circumstance is supported by official documents (e.g. medical reports, etc.). In any event, MPT's already incurred costs (ie air fare, costs, taxes, duties and charges arising from similar liabilities and amounts paid to third parties) will be deducted from the refunded purchase price in accordance with the provisions of this Agreement. In order to exercise this right of termination, you must inform us (MPT) of your decision to terminate the contract in writing or by e-mail. You can let us know by filling out the cancellation form and sending it to email@example.com. In order to comply with the notice period, you must send a notice of exercise of the right to cancel before the notice period.
16. INTELLECTUAL PROPERTY
You agree that all copyright, trademarks and all other intellectual property rights in any information or content represented on this website are vested in us or our licensors. Use of this material is only permitted to the extent expressly specified by us or our licensors. This provision does not prevent you from using this website to the extent necessary to make a copy of an order or of the details of a contract.
17. VIRUSES, HACKERS AND OTHER TYPES OF COMPUTER CRIME
You must not knowingly misuse our website by introducing viruses, trojan horses, worms, logic bombs or any other material which is harmful or technologically harmful. You will not have unauthorized access to this website, this website's server or any other server, computer or database connected to our website. You must not attack this site via a denial-of-service attack or a distributed denial-of service attack. By breaching any provision, you will commit a criminal offense within the meaning of the applicable provisions. We will report any such breach to the appropriate law enforcement agency, and we will cooperate with such agencies by disclosing the identity of the hacker to the authorities. Likewise, in the event of such a violation, your right to use this website will terminate immediately. We shall not be liable for any loss or damage caused by a distributed denial of service attack, virus or other technologically harmful material affecting your computer equipment, computer programs, data or other copyrighted material as a result of your use of this website or downloading from material published on it or on any website linked to it.
18. LINKS FROM OUR WEBSITE
We may have links to third party offerings; Such links are provided for informational purposes only and we have no control over the contents of such websites or materials. Accordingly, we accept no liability for any loss or damage that may arise from the use of such links
19. WRITTEN NOTICES
Applicable law requires some of the information or notifications we send you to be in writing. By using our website, you accept that communication with us will be primarily electronic. We will contact you by email or provide you with information by posting notices on our website. For contractual purposes, you consent to these electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically satisfy any legal requirement that the communications be in writing. This condition does not affect your statutory rights.
All notices from you must be in writing. Subject to our obligations under Section 19 of this Agreement, we may provide you with notices either by email or by postal delivery to the address you provide to us when you place your order. The message will be deemed to have been correctly given to you by us and received by you immediately after it was posted on our website, 24 hours after an email was sent, or three days after the date of a letter in the post. Evidence of the sending of a message shall be sufficient if, in the case of a letter, it was properly addressed, stamped and delivered to the post and, in the case of e-mail, that the e-mail was delivered to the e-mail address specified by the addressee address was sent.
21. TRANSFER OF RIGHTS AND OBLIGATIONS
During the term of the contract, we may assign, transfer, commission, resell or otherwise deal with the rights or obligations. For the avoidance of doubt, it is agreed that such transfer, assignment, charge or other disposition shall not affect your statutory rights as a consumer or shall not void, reduce or otherwise impose any warranty or any warranty or statutory warranty we may provide to you, whether express or implied way. You acknowledge that we are entitled to supply/perform the Services through third parties. In this case, we remain liable for the losses incurred by the service providers that we have authorized to perform the services
22. EVENTS BEYOND OUR CONTROL
We will not be liable or responsible for any non-performance or delay in performance if caused by events beyond our control. An Event Outside Our Control is any act, event, non-occurrence, omission, omission or accident which is beyond our control and which includes but is not limited to the following: 1. Strikes, lockouts or other labor disputes. 2. Riot, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or preparation for war. 3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster. 4. Impossibility to use rail, sea, plane, motor or other means of public or private transport. 5. Impossibility of using public or private telecommunications networks. 6. The acts, ordinances, legislation, regulations or restrictions of any government. 7. Shipping, postal or other relevant transport strikes, failures or accidents. Our performance under any Contract shall be deemed to be suspended for the period that the Force Majeure Event continues and we shall be entitled to an extension of performance time equal to the duration of that period. For our part, we will make reasonable efforts to bring the Force Majeure Event to an end or to find a solution by which our obligations under the Contract can be performed despite the Force Majeure Event
If at any time during the term of the Contract we fail to insist on the unconditional performance of any of your obligations under the Contract or these Terms and Conditions, or if we fail to exercise any right or remedy to which we are entitled under the Contract, it does not constitute a waiver of those rights or remedies, and it does not relieve you of any such obligations. Any waiver of any default by us shall not constitute a waiver of any subsequent default. No waiver by us of any of these Terms shall be effective unless expressly stated as a waiver and given to you in accordance with the “Notices” is communicated in writing above
24. SEVERABILITY OF THE PROVISIONS
If any of these terms of business or contract are held by any competent authority to be illegal, unlawful or unenforceable to any extent [...] then that condition shall be severed from the remaining terms, which shall continue in effect to the fullest extent permitted by law.< /p>
25. OUR RIGHT TO CHANGE THE TERMS
We reserve the right to change these general terms and conditions from time to time. The provisions that are valid at the time of your visit to our website or your purchase always apply to you, unless the changes made are made due to legal regulations, which means that the new provisions could also apply to orders that have already been placed. This change does not affect your statutory customer rights
26. LAW AND JURISDICTION
We reserve the right to change these general terms and conditions from time to time. The use of our website and the contracts for the purchase of products through this website are governed by Turkish law. Any disputes arising out of or in connection with the use of the Website or any such contracts shall be subject to the exclusive jurisdiction of the Turkish (Antalya) courts and enforcement offices. In the event of a dispute regarding the agreement between MPT and the customer, the customer may submit the necessary applications to a competent consumer court or arbitration board for consumer protection. If you are entering into a contract as a consumer, this clause does not affect your statutory rights. If the customer does not have the status of a consumer, in the event of a dispute, the courts of Antalya and the enforcement authority shall be entitled to settle the dispute
We welcome your comments and feedback. Please send all feedback and comments to us via the contact form or to the email address: firstname.lastname@example.org